Bev,
Ok. Here's my issue on this: I've been a student/practitioner, manager in the area of training and development for nineteen years. It has been my experience that in those years I keep re-reading the same research that recommends key processes in determining whether or not a performance problem is related to training or something else. Those same articles that kick around the universe today on blogs continue to validate past practices, and even add some research practices of their own: for example, for performance based-training you need to apply simulations, role-play, or structured one-on-one practice. For information blasts (new company information)--a webcast is enough. Let's call me tired at 50:). In my world of training and development the same thinking process for assessing training needs, identifying preferred modes, and evaluating results have been consistent, predictable, and rather stable. So why in the world would a novice trainer have to pull down research articles, training workbooks, and blog discussions to learn the same information that he or she could learn in seconds by answering some sequential questions from an automated tool?
hmmmm. that felt good.:)
http://www.businessperform.com/workplace-training/training_management.html