This topic will contain all the feedback related to Doug S's Synchronous Session
Thank you for presenting last night. Providing feedback to students in a positive way can be a challenge, particularly with international students. The different cultural dynamics can have a significant effect. I liked that the cultural perspective of feedback in Japan was brought out in the session.
I noticed you had arrived early for the session and were prepared with your presentation. In your opening you provided an outline for the session. I appreciated that you let participants know you were recording the session and gave the option for participants to sign out and resign in under a different name.
There was a great discussion regarding providing feedback and what we each thought learners wanted in feedback. This type of activity encourages engagement and a sharing of ideas. I noticed that the chat box was used for this. I'm not a big fan of using the chat box in my sessions and was wondering about your thoughts on this. What are your experiences? Did you find it effective for this activity?
Unfortunately, we ran out of time for the session. I would have liked to fully hear the remainder without rushing through. Timing of content to the session can be a challenge especially when there are interactive activities involved.
Although the wrap up was a little hurried, I appreciated the resources shared with the group.
Yes, the timing got a little in the way, didn't it? If I don't finish everything in one session I do like to bring this over to another session in a chat or another way.
Thank you for noticing the coordination between the Chatbox and discussions.
I'm not a big fan of using the chat box in my sessions and was wondering about your thoughts on this. What are your experiences? Did you find it effective for this activity?
Yes, I do use the chatbox a lot and feel it helps everyone feel they are part of the conversation (community building). Even those who may be quiet, I find are listening because they are curious about what others in the class are going to say (not just the lesson) I also find it is a great way to get others to reply who are shy to talk in class. I find students do enjoy the chat since it is how they communicate with their peers nowadays too!
If you integrate the idea of the chat as part of the lesson, it is not so difficult to manage. I hope you'll give it a try too!
I really enjoyed your presentation, I liked that it felt like a conversation.
- I am thinking you took into consideration the time constraints and so by jumping into the material immediately, which allowed for you to set us up with what you planned to discuss, and then inviting us into the conversation was a good strategy.
- It was very interesting to hear about the differences between what is happening in Canada and what is happening in Japan.
- I think it would have helped you if you had done a bit more research on what was happening here in Canada - although by asking us, you were able to get that information and you handled our responses very well.
Use of Technology
- I think you used the chat function and sharing of the powerpoint very effectively.
One of my favourite activities for F2F classes is having everyone gather in a circle and report back with the facilitation of the end result of the project and not the beginning. I thank you for sharing your thoughts as well. All very good points that I understand and will reflect on.
Before we depart this course, I wanted to mention another resource from the RRU Writing Centre. the Four Features Writing Guide? I feel this is a marvellous resource for integrating UDL (universal design for learning) strategies.
I really enjoyed your session, thank you. You have a warm genuine presence online. You balanced your own open curiosity about feedback with facilitation of discussion well - a skill. Your idea of exploring feedback from the student's point of view was original and so important. I think it is very important that we reflect on reciprocity in feedback. How is our feedback landing with the learner, what feedback do they feel they need are important places to inquiry into. You are asking excellent questions about how we can better create learning partnerships with our learners and decrease the tension of "power over" feedback.
You facilitated the open dialogue well. A lot of great discussion took place last night and you were very allowing of diverse points of view. I felt that I learned a lot from the discussion.
Thanks for an interesting and fresh conversation on feedback. I also enjoyed learning about your experiences in Japan and how you are working towards finding your own voice in your context as an educator, awesome.
Thank you for mentioning you learned a lot in the session.I didn't expect we would get into such a deep discussion and decided to change the plan slightly to allow for the learning to develop. I feel very much that learning in the group did occur in this short session and as when we find learning is occurring we should take advantage of it.
Thank you for your thoughtful feedback, and glad you found the session enjoyable and thought-provoking too!
Thanks for the session last night. Obviously an important topic for a room of educators. I know we're all here to provide feedback on the process of these sessions but I have been enjoying the content of each immensely.
Here's what I can offer by way of feedback:
I'm familiar with feedback but not acquainted with the concept of "green lighting". So the title was intriguing.
You were prepared with your slide set up and transitioning from getting everyone settled to kicking off the presentation was seamless.
After an initial presentation of some ideas, this session took the form of a guided discussion. I thought this worked very well, and I believe it's possible to think about this approach as a distinct session type, with its own rules and norms. You did a little bit of this at the start with an invitation to contribute ideas in the chat box. This seemed to take off and work very well. You have a particular audience with this group -- fairly accustomed to the tools (by now) and quite experienced in the subject matter. (Asking a bunch of adult educators about giving good feedback is like tossing a steak in the middle of a pack of hungry dogs. Finally some quality meat!!).
This leads me to suggest that with different types of audiences you may need to adjust your directions, e.g. being more deliberate about what is expected with the use of tools and how things are going to proceed. Once we got into the swing of commenting in the chat box and then you responding and directing others to fuller replies verbally with the audio, it seemed the session more or less took care of itself. And as the session went on, it was clear that your learner group had many perspectives to share on this topic.
Or perhaps with a less experienced audience, you might have to direct people to put forward questions about your content.
The consideration of audience is relevant for all of us but you highlighted some distinct differences with your traditional learner groups in Japan compared to Canadian post secondary contexts. I think we could have gone a lot further with this topic as it turns out with international student populations in Canadian schools, we have a more complex breakdown of learner profiles.
Thanks again, Doug, I really appreciated the session.
Hi Doug - thank you for facilitating last night. You were on time, prepared and really liked that you had a CC BY licence on your material! Your visuals were nice and I like how you used the chat to build community - and as a communication channel as well. It does take practice to facilitate and watch the chat at the same time so something to consider for next time is asking for a volunteer to monitor the chat. This would also help with answering questions from the participants - I noticed one who had a hand up more than once. Your timing was great and the interaction was impressive.
A very good start Doug - keep up the good work. You are now a practiced facilitator!
Thank you Ross for the encouragement and for the chance to participate as a facilitator. I learned a lot from the course and will continue to work to refine my strategies. Thanks too for noticing the CC BY License, I am a firm believer in the concept and hope you can encourage more instructors to share their ideas in an OER form. I have used a number of the OpenText books as resources.
Thank you for a thoughtfully prepared synchronous session. I enjoyed what turned out to be a discussion about feedback practices from the student point of view. The metaphor of using traffic lights to distinguish between types of feedback was new to me.
- You were well
prepared and took time to establish some rapport with the participants by
telling us about your background.
- You gave
clear directions about recording protocols and what we would be covering in the
- Although the
interactions were limited to chat and audio when requested by you, it led to a
robust exchange of ideas that you moderated quite well considering the
challenge of presenting and checking the chat at the same time.
- Your powerpoint
was effective and you navigated through it confidently to keep us on track.
- It was interesting
to hear your viewpoint grounded in your experience as a student and in your
teaching context in Japan.
- I appreciated
the references you provided in your closing and your friendly wrap-up.
Thank you very much for the informative session on feedback. You facilitated an interesting discussion that was respectful, and I appreciate that you were flexible and curious about what your audience experience was, and what different educational settings provided in BC. I can't believe you managed this from Japan, and I sincerely appreciated that you a chose to highlight a tool you found personally so effective!
You are very natural in engaging with the points that came up in chat, and I really felt you were noticing and listening to your audience. Because of the natural conversations that arrived, you ran a few minutes late - but not alarmingly so. It's so easy to do. Congratulations!
Thank you very much for an interesting conversation about learner feedback. I really enjoyed hearing your perspective and learning about new terminology of green, yellow and red feedback.
A few thoughts to share from the session:
- You reflected on what people shared in the chat and on comments and related it back to your own experience from graduate and undergraduate school
- The slides were clear with appealing visuals that were engaging
- I agree with some of the other comments that the facilitation style worked well for this group of experienced educators with some level of knowledge of providing feedback. With a group of more novice learners, you might consider using more open-ended questions rather than yes/no responses “do you find that…” because it may be leading or reflective of your own experience but not elicit others' perspectives as fully.
- At the end of the session, you shared your own connection to why you are interested in this topic and the context for your experience in Japan (ambiguous or lack of feedback from supervisors). This really helped me as a learner to understand your frame and where you are coming from on this topic. I missed the first few minutes, so I may have missed this, but I would encourage you to share this at the beginning of the session. I think it can be powerful to hear the facilitator’s personal connection to the topic and their “mental frames” as a hook to the topic.
- You were at ease with the use of the chat box and noticing comments as they came in, which is not easy to do while you are facilitating
- Seemed slightly thrown off by link not working but then recovered by choosing a different way to show the resource
- We went over time by a few minutes but you still found a way to provide a really nice wrap up and summary at the end of the session
- I can tell this is something you are really interested in and it was interesting to hear your perspective
I enjoyed the session and it was especially interesting to hear about the cultural differences. Your presentation style was welcoming and relaxed. The session worked well as a discussion. You handled the chat messages well and easily transitioned between the chat and audio discussion. I felt that you effectively included all participants whether they were engaging via the audio or chat. The pacing at the beginning of the session started well. Into the session, I wasn't sure if you were intending to run an informal discussion or more of an informational session on greenlight feedback. The overall aim of the session could have been made more clear at the beginning. Having examples of different types of feedback that could be used for discussion would have been helpful. Polls could have been added along with the feedback examples to see how participants felt reading the different types of feedback. Overall, you moderated the session well and it would have been beneficial to have some more content to fill the time. I left wanting to know more about how to give greenlight feedback.
I enjoyed your session on feedback. having never heard of the Greenlight Feedback it was very interesting. A great topic for online, lest we forget our students are real life human beings.
I liked the way you facilitated the session, sharing our thoughts and opening up ideas for a discussion. Your style is warm and heartfelt which I really liked. It almost felt like a cosy chat. It was engaging to discuss and "chat" together about the differences win feedback delivery in Canada and Japan.
I practice a Japanese Martial art and know something of their culture and traditions. They can be very formal but have a wonderful sense of humour, I think its the island connection for me ...Im from UK.
Thank you for sharing your ideas and thoughts about the facilitation. I will continue to build on the knowledge gained through our time together in this course and hopefully encourage more people in this part of the world to become more excited about learning (collaboration) vs teaching (one way).
It loved sharing this time with everyone and glad you also found some new elements to continue to experiment with online facilitation.
Thank you too Ross and Asif for your leadership in steering through the waters.
I thought I got a hint of Asia from your style. Martial arts definitely connect the mind and the body.
I visited Emily Carr when I was doing a report on Canadian arts and technology and loved the atmosphere of the place as well.
All the best with your facilitation for the summer school.
Into the session, I wasn't sure if you were intending to run an informal discussion or more of an informational session on greenlight feedback.
I agree, with you here, I originally had planned to give examples of greenlight feedback but I wanted to focus on showing how the chat worked in a discussion to build community and changed the plan a bit. If you watch the SET presents video from RRU I put in the reference section of the slide there are more examples of greenlight feedback. More time was definitely needed to cover the full amount.
All great comments that help encourage reflection and thought,
Thank you too for all the thoughtful greenlight comments. I tried to create an environment that was engaging and will reflect on all of your comments,
Thank you for joining and for the inspiration,
I appreciate your insights and how you noticed that I did try to follow the learning opportunities the class engaged in. I do feel learning is a collaborative experience and glad this came across. I do enjoy Nonaka's facilitation strategy. When you have a chance please look at the work of Nonaka, and his theory of knowledge creation.
Nonaka I., Toyama R. (2015) The Knowledge-creating Theory Revisited: Knowledge Creation as a Synthesizing Process. In: Edwards J.S. (eds) The Essentials of Knowledge Management. OR Essentials Series. Palgrave Macmillan, London
Thank you for sharing your thoughts on the session. I also feel the traffic light is an excellent way to remember the feedback concepts.
I'll continue to read and reflect on your comments too,
Thanks Dave, Yes, I was pleasantly surprised that there was a lot of interest in the topic and definitely could have gone for a deeper discussion! I agree with a less experienced audience more instruction is definitely needed. This is one of the challenges I've seen with my students here. Lots of team teaching - the team teaching style seems to fit well for students here.
I'll continue to read and reflect on your comments, and insights. Thank you.
I liked your session, which was engaging, and had a good pace. The topic was certainly adequate and timely.
In terms of format, I liked the way you used power-point slides,which were colorful and succinct. The way you responded to people's questions every now and then was effective, and generated comments and engagement.
In terms of the content, you wove together personal stories, and did a good job drawing specific comparisons with students from Japan, as well as with international students, in general. Like you, I believe one's cultural background informs to a large degree one's way of doing things; I also believe that giving and receiving feedback ought to be one of those aspects taught within higher education courses that prepare future educators. In my experience, not many colleagues have opportunities to learn these aspects of teaching and learning.
I appreciated the way in which you shared stories and the values in them , and your ideas of demonstrating empathy for all learners.
Lastly, your approach to asking questions for clarification from participants was also adequate, and it illustrated the need to being mindful of diversity.
Thank you for your presentation!