This topic will contain all the feedback related to Patience's Synchronous Session
Thank you for the session tonight!
· I thought you did a great job at making people feel at ease as they logged onto the meeting. I liked that you engaged with everyone informally.
· You gave explanations regarding what technology you were going to use.
· You could have possibly used screen instructions on what participants could think about/or do while waiting for session to start
· You welcomed everyone. You were very professional and easy going.
· I appreciated the “Housekeeping” slide. It made expectations clear.
· You turned on the recording without notifying participants but then you caught yourself later in the session and made the disclaimer.
· I liked how you explained the tools that participants would have to use (text box, pencil, etc).
· I felt that you intro activity was relevant to the topic. Going through the changes brought on by Covid-19 is very current, applicable, and fresh in our minds; thus, in my opinion, the activity connected with the theme of the session very well. I really appreciated a reflective activity.
· The session was very short, and thus I felt that the introductions took much of your time. Maybe instead of going around and getting people to explain the words they choose, they could have just written down the words in the bubbles? The activity may not have had the same impact this way but it would have allowed you more time to dive into the session content. Everything has a trade-off, and it’s tough to decide which route to take.
Purpose and objectives
· I don’t recall you mentioning how long the session would be, maybe you assumed that everyone expected it to be 30 minutes?
· Purpose of the session was clear but I think you could have highlighted what you expected would be our “take-home” messages.
· I felt that you tried to make the topic applicable to everyone who was attending the session, which made the session engaging.
· The introductory activity was definitely engaging and drew-in participants. It was also a great reflective activity, which for myself, helped me connect with my inner feelings.
· 30 min was too short for you to really dive into the topic. You did let participants know that this lecture was the first part of two sessions, and you also let participants know that you weren’t going to cover everything you wanted to cover. I appreciated this because it set my expectations for the session.
· Great use of the breakout rooms! Working in partners gave me a chance to engage more with the topic of the session (change), and it was great to connect with someone else in the course and build rapport. As always, breakout room sessions feel so short, I wanted a few more minutes if possible.
· The activity was relevant no matter the participant’s professional background, and I liked that you gave two specific questions which helped focus the discussion in the breakout room.
· I particularly liked learning about the S.T.O.P technique!
Technical skill and comfort
· You were prepared. I felt that you handled technical issues well and kept the session moving along.
· You were very engaged with the chat room, I didn’t feel that the chat room distracted you from the session. You replied and addressed people’s comments, awesome. Did you feel distracted by the chats, or were the chat comments helpful?
Visual and technical resources
· Visually, it was easy to follow your presentation.
· You appeared comfortable on video. You were easy-going, engaging, confident, and knowledgeable about the topic. It was easy to hear you.
· You appeared a bit small/far away on the screen, maybe you could have sat closer to the camera. On my laptop, where the speaker box is so small, it was hard to see your facial features.
· You didn’t have a co-facilitator or assign anyone to help you. How did you feel not having a co-facilitator? Would assigning a participant to help you with technical issues and/or chat room been helpful or not?
· You addressed the fact that you were running a little long and you kindly told people that if they had to go that they could leave. I felt that this was a very professional gesture.
· I had to leave the session before the last reflective exercise, sorry.
· Overall I felt that you did a great job and I definitely learned something new in your session!
Thank you for that detailed and very helpful feedback.
Yes, I spent a bit of time in my prep trying to decide whether to have people just enter their thoughts on the whiteboard.. since we had all met before that would likely have been a better strategy in terms of the time.
I was OK with monitoring the chat while presenting, but it is material I am familiar with and developed, so I was not stressed about what I was going to talk about. If it was the first time with the material I would have wanted someone to help with the chat. Also we were a small group and I knew you were all friendly's :)..
You are right about the camera, I forget that I have my laptop pushed back on my desk so I can write things down, but I need to move it forward when I present.. I am still not being conscious of being at the centre of a presentation.. working on the idea that people need to see my face for cues.
I put all the slides in the open forum for people if they want them.
Thank you for presenting resilience to change. This was a helpful subject for me right now, especially pertinent for all of us navigating our lives right now.
I enjoyed your calm and welcoming presence on screen. Your voice is very engaging and I was ready to learn. You made a connection with the group and I thought everyone was comfortable in the space.
I liked the idea of STOP and breaking down big goals into smaller steps. I thought your slides were impactful and easy to read and I stayed engaged. I’m finding I am in the stretch zone and tipping at times into panic so good to review in a slideJ
I was shocked at the date 1908 of the stress curve. I could see this was a topic you would need more time to finish up on this session and therefore felt rushed at the end. But it’s not how a regular session would unfold, the content was still clear and informative.
Thank you Katherine
It always feels positive to know that there is something that can be taken from a session. I am so disappointed that I missed yours - I had another commitment at that time. I look forward to seeing you in FLO-Synchronous - PART 2 :)
Hi Patience - thank you for facilitating online last night. I liked the topic - resilience to change - and thought that the activities were appropriate for achieving the outcomes. I really liked the ultra orientation you did for the group - you highlighted all the tools that we would be using so that ensured success. Intro activity used the affordances of the technology and resulted in a audio & visual rich introduction activity which directly connected to the topic. Good design.
One of our participants was experiencing audio difficulty and after a bit you asked her to use chat to communicate. This is a great way to handle prospective tech issues - although it does take some attention to the chat which could be a challenge when you are facilitating at the same time. Perhaps asking for help from one of the participants to monitor the chat would be a good thing to consider for the future. Overall you used chat as a learning tool very well. There was an instance where someone raised their hand a couple of times and you did not notice - so just try to keep an eye on those notifications.
You had good communication about the breakout rooms and that exercise was perfect for breakout rooms. Commnuication wise sending a chat in "everyone" can reach all the breakout rooms for a warning "about to return".
I know you were worried about the content and not having enough time to cover everything but I would.t worry about it too much - in my opinion you achieved the outcomes. Well done - you are now a practiced facilitator!
Thank you for that feedback. Arrg... I was trying to pay attention to the hand raising, I apologize to those that I missed. I hope they managed to get their questions and voices heard - yes, having someone to cover the chat would have been a good idea.
Thank you also about the feedback on trying to do to much for such a short time..
Thank you for presenting last night. I also thought the topic of adapting to change is very relevant given our current situation.
I thought it was great that you arrived early and were ready to present. Starting a session on time, though may seem minor, is important for participants. It shows respect of their time. I found the session easy to follow. You had a nice tone to your voice and you didn't speak too fast or too slow.
I enjoyed the opening activity. It introduced the session topic and encouraged participants to start reflecting on their own response to change within their life. The purpose of the session and objectives were clearly stated at the beginning. Unfortunately, there was not enough time for the entire presentation. This is always a challenge. Although practicing a session ahead of time can help with the timing, there is no way to predict the discussions that will take place.
The breakout room activity was engaging, allowing each of us to discuss our personal experiences with a partner. Participants were notified when the breakout room sessions were going to end. I like that you communicated clear directions throughout the session.
I thought you did a great job facilitating. I one suggestions that I would give is to work on timing the material to the length of the session. Usually when teaching a class there is material that must be covered from session to session. Getting behind usually means adding more material to another session.
Thank you for the feedback, ... yes, the timing was definitely an issue. Although I laid out a facilitator guide with timing, I did not accurately predict the time it takes for the 'how to use the tools' and the introductions and opening activity.. so you are absolutely right a practice with me talking (rather than just reading in my head) the information would have had me reduce my expectations in terms of the material :)
Thank you for opening the conversation with our group on such a timely topic, change and resilience.
The opening conversation was rich and reflected a caring community. You have a soothing tone of voice and presence online Patience, something that seems especially important to embody for a topic on change and resilience (where learners may experience some triggering of past memories). Your way of being modeled your message around the benefits of calm and "taking a mindful breath". Thank you for inviting this experience.
The didactic content was current and evidence informed. As you have noted in your own personal reflections there was too much content for the time allowed. It is always tricky to manage content, time and conversation when we are learning something new - I have had the same challenge.
In my own practice I am inviting learners to read the content outside of class and then give priority to reflection and dialogue in the synchronous learning space. Your teaching style clearly values dialogue and reflection - I see this is your strength.
Something I am curious about...I found myself reflecting the invitation to share personal reflections when a session is being recorded. Do we need to secure consent in a different way when we are inviting personal reflections? Do we need to declare how the recording will be shared after the session? How does recording the session influence the openness of the sharing? Myself, I feel a bit vulnerable today knowing that my personal reflections on change might be shared with strangers. Do we need to offer people choices around a session being recorded? These were questions I had not thought of before and so I would appreciate hearing what is recommended by the group and our FLO team. In honoring trauma informed principles, informed consent and offering choices seems a sound principle. Lots for all of us as educators to think about.
Thank you for your comments.
In terms of the recording - please allow me to reassure you that:
a) I was not recording at the beginning when you introduced yourself - I had planned to turn the recording on when I started talking about Change, but forgot and did not turn it on until I made the comment during the session.
b) The breakout rooms are NOT recorded, that is one of the positive features in terms of using it for people to share in pairs.
c) I will be watching it later tonight for my own use and then I will be permanently deleting the recording.
In terms of when I am doing this kind of workshop, I do NOT record the workshops. Because we use TEAMS, the chats are saved and I let people know that things they put in Chat are available to all people within the group.
I hope that is some reassurance.
Thank you for letting me know how the recording will be used Patience. I appreciate your quick response. My questions about recordings are bigger than just your presentation. I am reflecting on my own practice in this as well.
Thanks for offering your session last night. I imagine your expertise on resilience and change is in high demand these days!
Here are my observations:
Set up/lead up
I like the way this session began for everyone. You were there waiting for everyone and greeting upon entry. The tone was laid back and comfortable. It felt as close to walking into a room as I've experienced.
You did a quick rollcall before starting and a brief run-through of the tools. I appreciate the mention of the mic muting, as sometimes that is just not noticeable, so it's good to direct our attention there specifically. This has happened to me a couple of times (it happens after break out groups where I believe we re-enter the room with mics unmuted), so I apologize to anyone who heard me mutter to myself or talk to my dog while a presentation got going.
I appreciate how your introduction activity depended on our verbal input, so we were all able to hear each other. This would have been more challenging with a class of 25 but for a small group, it's a great way to hear from each other in small substantive ways. But additionally you provided that bubble slide (I also took a screenshot of that just in case.) I can see immediate application of that approach in a couple of the courses I'm involved with at JIBC. What I thought worked very well there was that this activity set the tone for the rest of the session and allowed us to productively use some of the functions in a fairly low-risk activity. Great way to get started, in my view.
Before the breakout, you asked us to think and write. I think that type of instruction is critical to making the groups work because of the way we get flung into them. It's good to go in there prepared.
You used a couple of Panic/Stretch/Comfort diagrams. I wondered if you would ask us to write on those as well. Because we had written on the bubble screen already, we would have been quickly accustomed to that type of writing activity. What I find useful about writing on slides/whiteboards is we all quickly get to see what others are thinking even if we've only been in conversation with one or two people.
You had a lot of good information to share, which I suspect is typical of your teaching, i.e. being very prepared, having good visual information to complement your speaking, using the slide as a jumping off point. But it also seemed clear that you want learners involved in your sessions, providing input, feedback, impressions, etc. You were very deliberate about bringing people into the conversation, and that worked extremely well.
I'm sure we could have spent another whole session on the S.T.O.P. diagram! But I think we're all getting used to the timing along with the constraint of a shorter session than usual.
Thank you again for the session. Having moments where we can pause while so much is going on around us is critical to everyone's well being these days, so you're providing an incredibly important service.
I want to "borrow" your blank bubble slide.
Thank you for your very thoughtful comments.
Absolutely use the bubble slide - you can create your own in a powerpoint (so you have the same background design) by simply making a blank slide and then on the Insert tab - shapes - you can find the 'bubble' choices. Then you can make them any size you want. I put the ppt into the Open Forum - feel free to borrow.
When I do the whole workshop, the participants receive the participants handouts (there are a bunch of them) in advance - so they can fill them in and yes, I give time during the workshop for that to happen. Unfortunately I am restricted to TEAMS for this workshop - so there are no breakout rooms, so I just give people time during the workshop to fill things in - and also tell them that is the time to get a coffee, go to the bathroom,etc. We provide breaks in f2f, but I have noticed there is a distinct lack of breaks in the online courses/workshops.
Yes, if I had the option for people to write on the slides in Teams - I really like the option that everyone can see what others have. I usually write things on a board or chart as people talk in my f2f workshops.
I take your point about breaks. I know that some schools/depts. are trying to retain the duration despite a considerable format change, e.g. 1 day in the class is now 1 day online. That's a lot of online time.
In our asynchronous courses, we go by a rough guide of 1 day in class=1 week online to help distribute the activities across time. So I think your suggestion about sending people away from the computer for a time is excellent and underrated.
ps in this new environment I've taken a couple meetings while walking outside (no video necessary), and I really recommend it!
I have learned from my colleagues in Mental Health that there are concerns emerging regarding the prolonged use of platforms like Zoom. We do need a break from the screen. IN a two hour class I pause and invite learners to walk over to look out the window for a few minutes.
I am looking into the AGES model of e-learning - brain based research. There is a short course you can look at on Lynda.com (our local library has access to this): https://www.lynda.com/Education-Elearning-tutorials/AGES-model/560231/651658-4.html
The issue of Zoom fatigue made the CBC news today: https://www.cbc.ca/news/technology/zoom-fatigue-is-setting-in-1.5585933
Thank you, Patience, for a very engaging and timely presentation! I appreciated the chance to reflect on change during this time of complete upheaval!
- You hooked us from the beginning and provided clear direction and plan for the session
- Loved the introductions using an activity that was relevant to the topic
- Loved the use of the whiteboard for the intro activity and giving people some freedom to express ourselves creatively
- Clarified directions for opening activity with first participant who was not totally clear what to do
- It was really interesting to hear from everyone in the introduction how COVID is impacting people in such different ways – great way of introducing change
- You responded and acknowledged each person’s contribution
Content on change
- Slides were very clear and simple, which helped the key points be very apparent
- Really liked the opportunity to discuss the topic with a partner. This gave me a chance to go deeper and reflect
- Helpful information provided with change theory and what helps people through change.
- I wonder if there had been an opportunity for a pre-assessment/needs assessment if it would have helped to save time during the session itself (or provide content prior to session)?
- We ran out of time for the session, although it started a few minutes late.
- It felt like the content was quite rushed by the end of the session. You may not have needed to try to "finish" the content to because information could have been shared after. Consider what can be left for another time or session follow up.
- Really liked the visuals around change – growth zone and stretch zones
- Gave really clear instructions about how to use tools
- Forgot to mention that recording had been started but when remembered, seamlessly mentioned it and continued on with confidence
- Breakout rooms: talked through what you were doing, which helped us know what to expect. I appreciated the group reminder in the chat to let us know the room would be closingEngaging presentation and felt at ease learning with you!
Thank you for such clear feedback and very good suggestions. I do use a personal resilience questionnaire in the longer version, where an individual can identify areas where they are doing well and areas where they might lean into the tools that I provide. The comfort, stretch, panic is a tool to increase adaptability which is one of the 4 resilience categories in the questionnaire. Note: there are lots of 'categories' of resilience out there, we just chose one model to focus on and then developed tools to work with those.
I agree, I should have just jumped to the the STOP slide sooner, rather than trying to rush through the other slides.
What a wonderful resource - thank you.
My partner and I were just talking about the importance of building resilience in these times of change before I signed on to your presentation so your topic fit perfectly with my day. One of my favourite publications is "Growing Up Resilient: Ways to build resilience in children and youth from the CAMH (Toronto).
I enjoyed the way you started by creating and preparing the space to start learning to happen. When we talk about building community I think we often forget this also means creating the space for learning to occur.
I also liked how you added humour with the various tech issues etc and also see your authentic communication helped build community with everyone. I'd love to work with you on creating team assignment in FLO Synchronous Part 2!
I agree with Ross, despite some timing issues the goals of the facilitation were reached and exceeded about preparing the learning experience.
Thank you for your kind words and that wonderful resource.
Yes, working to create a FLO-Synchronous - Part 2 would be amazing.