I mentioned the KM4DEV practice of creating wiki summaries of community conversations but couldn't recall the details of how they motivated members to participate in the process. So I sent a note to Nancy White and minutes later she returned with a link to her blog post outlining the process in detail. How great is that!
Creating these harvests seems like it should be straightforward, but notice all the subtle bits of advice in Nancy's outline.
- Summarizing too soon can stop the conversation
- Private email, asking and thanking
- Talk about the wiki and how it's being used. Keep it visible
- Be reasonable about expectations "don't expect miracles"