I'd like to hear from this international group on your experiences in using technology to support completion. This article references some good work in the US, but I believe I've read this is less of a problem in European universities. Analytics will no doubt be helpful, but what can institutions learn that would help them right now?
What's your secret?
Technology and the completion agenda: http://www.insidehighered.com/news/2010/11/09/completion