Hi Nick,
Thanks for your response -- diversity as a resource -- this is no longer perception but reality.
As we move (in particular online) to the new world of multi-perspective mashup-based knowledge, the old-school method of 'one acceptable perspective, one right answer, one perfect score' is dying (albeit kicking and screaming).
I thought the 'alternative approaches' applied by the instructor in the second video (Team Collaboration) did a brilliant job of sensitizing the learners to this fact and then moving on to allow them to apply it in practice -- thereby preparing the learners for their expected roles in the new working world.
In the process of going through the activities, the (domestic and non-domestic) learners will have to find their own balances in terms of 'relationship management' and team collaboration in this new context.
Asif