Intercultural Sensitivity and Communication

  • Bennett, M. J., ed. (1998). Basic concepts of intercultural communication. Yarmouth, ME: Intercultural Press.
  • Bennett, M. J. (1993). Towards ethnorelativism: A developmental model of intercultural sensitivity. In M.R. Paige (Ed.), Education for the intercultural experience (pp. 21-72).Yarmouth, ME: Intercultural Press.
  • Byram, M. (1999). Teaching and assessing intercultural communicative competence. Clevedon, UK: Multilingual Matters.
  • Cushner, K., & Brislin, R. W. (1997). Key concepts in the field of cross-cultural training: An introduction. In K. Cusher & R.W. Brislin (Eds.), Improving intercultural interactions: Modules for cross-cultural training programs (Vol. 2, pp. 1-20). Thousand Oaks, CA: Sage.
  • Gudykunst, W. B., ed. (2003). Cross-cultural and intercultural communication. Thousand Oaks, CA: Sage.
  • Gudykunst, W. B. (2004). Bridging differences: Effective intergroup communication (4th ed.). Thousand Oaks, CA: Sage.
  • Hall, E. T. (1981). Beyond culture. New York: Doubleday.
  • Hofstede, G. H. (1991). Cultures and organizations: Software of the mind
    London; New York: McGraw-Hill.
  • Lyon, C. (2002). Trigger event meets culture shock: Linking the literature of transformative learning theory and cross-cultural adaptation. Columbus, OH: ERIC database (ED472072).
  • Mullavey-O’Byrne, C. (1997). Empathy in cross-cultural communication. In K. Cushner and R. W. Brislin (Eds.), Improving intercultural interactions: Modules for cross-cultural training programs (Vol. 2, pp. 205-219). Thousand Oaks: Sage.
  • Paige, M.R. (1993). On the nature of intercultural experiences and intercultural education. In M. R. Paige (Ed.), Education for the Intercultural Experience
  • Storti, C. (1999). Figuring foreigners out: A practical guide. Yarmouth, ME: Intercultural Press.
  • Storti, C. (1994). Cross-cultural dialogues: 74 Brief encounters with cultural difference. Yarmouth, ME: Intercultural Press.
  • Ting-Toomey, S. (1999). Communicating across cultures. New York: The Guilford Press.
  • Trompenaars, F., & Hampden-Turner. (1993). The seven cultures of capitalism. New York: Doubleday.
  • Trompenaars, F., & Hampden-Turner. (1998). Riding the waves of culture: Understanding diversity in global business. New York: McGraw-Hill.



Centre for Teaching and Learning at Thompson Rivers University
PO Box 3010, 900 McGill Road, Kamloops, BC, V2C 5N3