Title: Day 2: Empathy Development and Communication Skills
Course: FLO MicroCourse: Embracing Emotional Intelligence and AI for Inclusive Education OER 2024

Day 2 focuses on the importance of empathy in communication. Through Brené Brown's animated video on empathy, participants will explore how truly understanding others' emotions can improve relationships, resolve conflicts, and foster connection. The lesson emphasizes that empathy goes beyond offering sympathy—it involves actively listening, acknowledging others' feelings, and responding with care. Participants will reflect on their own experiences with empathy and consider how to integrate it into their personal and professional interactions.

Learning Outcomes:

By the end of this lesson, you will be able to:

- Recognize the main components of empathy, such as perspective-taking and emotion recognition.
- Understand how empathy fosters deeper connections, unlike sympathy.
- Apply empathy to improve communication and resolve conflicts.
- Reflect on personal experiences to better understand emotional responses.