Christie, what a deliciously provocative request :-) I'm sure you didn't intend to set me thinking about the importance of formatting in knowledge sharing, but that's what you've done. Thanks!
First, let me say that I attended the eLIVE session and found the sidebar chat by participants fascinating, but very distracting. It prevented me from giving my full attention to what George was saying and showing.
But what was being said was very rich, and well worth our attention now that the live session is over. The text archive of the chat reflects what people know, or want to know, or want to help others to know. So it seems to me that, by presenting the archive to us, Sylvia is facilitating knowledge sharing.
The problem, though, was in the formatting. The original lump of alphabet and symbols was not easily comprehensible. Does this demonstrate that there can be no knowing unless someone intervenes and imposes structure (thanks, Sylvia)? Does this validate the role of educators and producers of knowledge management systems?